This article explains how you can fix the software update problem. More specifically, the focus of this article is on what you can do to when your Mac won’t update to the latest version of macOS.
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Due to increased security and permissions with Mac OS 10.14 Mojave and 10.15 Catalina, you will be prompted to authorize the Zoom Desktop Client to use the microphone, camera, and on Mac OS 10.15 Catalina, screen recording. The permissions are set within System Preferences of the device. Apple release the official version of Mojave, there are so many new features in new macOS. Such as Dark Mode, Desktop Stacks, New Gallery view for Finder, New Mac App Store, Group Face Time and more. Compared to the macOS version upgrades of the past few years, macOS Mojave is probably the most changed macOS upgrade. It’s possible that the speed is fluctuating or the connection keeps breaking while the Mac App Store tries to download an app. In this case, the download or the update will be slow and give the impression that it is stuck. Try connecting to a different internet connection to see if the download or update starts. Oct 04, 2018 Remember, the MacOS Mojave Installer application deletes itself automatically after macOS Mojave has successfully installed, thus even if you previously downloaded the installer and used it to install Mojave on the same Mac, unless you previously had made a copy of it then it will have removed itself, thus you’d need to re-download it again.
Now open the installer for MacOS Mojave again, it will run. If that fails, delete the installer and re-dowload it from Apple. Let us know if that approach worked for you in the comments, or if you simply re-downloaded the installer from the Mac App Store. Similar issues have happened with various Mac OS installers in the past.
Some Mac users, unfortunately, have been and continue to be affected by various macOS software update issues where they may experience a stalled macOS update. By stalled, we mean that macOS updates won’t download and install successfully.
Sometimes, you may see an error message saying “The macOS installation couldn’t be completed” or “macOS could not be installed on your computer”.
Mac Won’t Update?
Please try the tips belove if you are unable to update your computer:
It is important that you back up your Mac before you do anything.
There could be a variety of reasons for this. Before you do anything:
- Make sure there is enough space to download and install an update. If not, you may see error messages. To see if your computer has enough room to store the update, go to the Apple menu > About This Mac and click the Storage tap. You can easily free up storage space on your Mac.
- If you see a “Update Not Found” error, see this article.
- Make sure that you have an Internet connection to update your Mac. You can troubleshoot your connection.
- Be patient. An update may take some time. Just waiting may fix your problem. Sometimes more than a few hours. Do not put your Mac to sleep or closing its lid. Also ensure than your Macbook, if it is a Macbook, it is plugged it into AC power.
- If the update does not complete, your computer may seem stuck or frozen, for an extended time, try to restart your computer by pressing and holding the power button on your Mac for up to 10 seconds.
- If you have any external hard drives or peripherals connected to your Mac, try removing them. And try to update now.
- Reset PRAM on your Mac and then try again. To reset PRAM, turn off your Mac and then turn it on and immediately press and hold the Option, Command, P, and R keys together for about 20 seconds.
- It is possible that your Mac may unable to reach the update server. There could be two reasons for this:
- You may have a slow internet connection. You may want to restart your router and modem to fix this problem. If you are using a Wi-Fi connection, try a wired connection, if possible.
- Or there could be issues with Apple servers. It is possible that Apple servers are overloaded as a lot of people may be trying to update. You can check if Apple servers are experiencing issues.
If you are still having issues, then you may try the followings:
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Safe mode
Try updating your Mac in safe mode. Here is how:
- Startup your Mac in safe mode. To do that, turn off your Mac and then turn on your Mac and immediately press and hold the Shift key until you see the login screen. Then release the Shift key. And login.
- Now your computer is in safe mode. Try to update now.
- Then exit safe mode when you are done (in either case). To exit safe mode, restart your Mac normally, without pressing the Shift key.
Combo update
You can use a combo update to install Mac updates. Please note that before you continue, you may want to back up your Mac. You can back up with Time Machine or you can use iCloud.
Please note that combo updates let you update your Mac from a prior version of macOS within the same major release. A combo update is a combined update that means that it contains all of the changes since the original release of that major version. This further means that, using a combo update, you can update from macOS 10.15 directly to Mac OS X 10.15.2, skipping the 10.15.1. But you cannot go from, let’s say, 10.14.x to 10.15.x. For example, using a combo update, you cannot upgrade from macOS Mojave to macOS Catalina.
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Please note that combo updates are huge. Here is how you can use them:
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- Visit Apple’s combo updates site: https://support.apple.com/downloads/macos
- Find the right combo update. And download it. As stated above, they can be huge. The combo will download as a .dmg file.
- Now quit all apps on your Mac.
- Double-click the downloaded file, if it does not start automatically.
- Follow the onscreen instructions.
Using macOS Recovery to update your Mac
If you still could not update, you may try this. To do this, you need to restart your Mac from macOS Recovery. Using the method below, you will be able to upgrade to the latest macOS that is compatible with your Mac. Here is how:
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- Turn off your Mac.
- Turn on your Mac and immediately press and hold the Option-⌘-R keys together until you see the Apple logo or the spinning globe icon.
- Login.
- Click Reinstall macOS and follow the onscreen instructions.
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See also: How to fix Catalina update problems Download whatsapp mac.